Wealth Web — Terms of Use (Preview)

Wealth Web

TERMS OF USE

Effective Date: January 31, 2025

Please read these Terms of Use ("Terms") carefully before accessing or using any website operated by Wealth Web Marketing Limited T/A Wealth Web ("Wealth Web", "Company", "we", "us", or "our"), including:

https://wealthweb.net

https://wealthwebmarketing.com

https://offshorebroker.com

https://offshorecompaniesonline.com

together with any associated subdomains, landing pages, onboarding portals, consultation booking systems, web chat interfaces (including AI-assisted chat), application forms, or linked service platforms (collectively, the "Service").

These Terms form part of the legal framework governing the Service and must be read together with the Wealth Web Privacy Policy and, where applicable, the Affiliate Program Terms of Use. By accessing or using the Service in any manner including browsing the websites, submitting an enquiry, booking a consultation, engaging via web chat, completing an onboarding form, or making payment you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Service.

For the purposes of these Terms:

"Applicant" means a User who submits personal or business information, an enquiry, consultation booking, or onboarding application for the purpose of engaging Wealth Web’s services but who has not yet received confirmation of Successful Onboarding.

"Cleared Funds" means funds received by Wealth Web in the form of fiat currency, cryptocurrency (including but not limited to stablecoins or digital assets), or any other form of payment approved by Wealth Web in writing, which have been fully settled, irrevocably credited, and are not subject to chargeback, reversal, clawback, dispute, fraud review, compliance hold, blockchain reorganisation risk, payment processor restriction, exchange freeze, wallet freeze, regulatory seizure, or sanctions restriction, or any other limitation on Wealth Web’s unrestricted use of such funds whether temporary or permanent. In the case of cryptocurrency payments, funds shall not be deemed Cleared Funds until the transaction has received sufficient network confirmations as determined by Wealth Web in its sole discretion and the assets are freely transferable and usable without restriction.

"Client" means an Applicant who has received written confirmation of Successful Onboarding from Wealth Web and whose applicable fees have been received by Wealth Web in Cleared Funds.

"Payment Providers" means any third-party payment processor, bank, financial institution, cryptocurrency network, blockchain network, exchange, wallet provider, correspondent bank, clearing institution, or other settlement intermediary involved in the processing, transfer, settlement, custody, or release of funds.

"Successful Onboarding" means written confirmation issued by Wealth Web that the Applicant has been approved to proceed with the requested services through Wealth Web's designated Vendor.

"User", "you" or "your" means any individual or entity who accesses, browses, views, or otherwise interacts with the Service.

"Vendor" means any third-party financial institution, trustee company, bank, asset manager, accountant, lawyer, or other service provider with whom Wealth Web maintains a working relationship.

Where the Service permits account creation, submission of onboarding applications, access to client portals, or use of secure communication systems, you must:

  1. Be at least 18 years of age.
  2. Provide information that is accurate, complete, and current.
  3. Maintain the accuracy of such information at all times

You represent and warrant that all information submitted to Wealth Web is truthful and not misleading in any material respect.

Failure to provide accurate, complete, or current information constitutes a material breach of these Terms and may result in immediate suspension or termination of access to the Service, suspension of services, or cancellation of any ongoing onboarding process, without liability to Wealth Web.

You are solely responsible for safeguarding any login credentials associated with your account and for all activities conducted under your account, whether authorized by you or not. You must notify Wealth Web immediately upon becoming aware of any unauthorized use, suspected unauthorized use, or security breach relating to your account.

Wealth Web reserves the right to suspend or restrict access to any account where it reasonably suspects inaccurate information, misuse of the Service, security concerns, or breach of these Terms.

Wealth Web is a broker that collaborates with global financial service providers, including but not limited to trustee companies, banks, asset managers, accountants and lawyers (each a “Vendor”). When you engage with our Service, you acknowledge and agree that Wealth Web may facilitate the onboarding of Applicants and Clients directly with these Vendors, subject to the Vendors’ client onboarding processes and procedures. You further acknowledge that Wealth Web may, in some cases, be paid a fee directly by these Vendors.

It is important to note that Wealth Web does not directly accept or manage any Applicant or Client cash deposits or assets of any kind. The payment of Wealth Web fees for services provided to Applicants and Clients is the only financial transaction directly involving Wealth Web.

Once an Applicant has been Successfully Onboarded and becomes a Client, any cash deposit or any other type of financial asset paid to a Vendor is done so under the terms and conditions stipulated by that Vendor. Wealth Web explicitly disclaims any responsibility or liability for any amount in relation to any transaction conducted with a Vendor. Applicants and Clients are urged to carefully review and adhere to the terms and conditions established by the respective Vendor, as Wealth Web cannot be held liable for any consequences arising from a Client’s interactions with a Vendor.

By utilizing our Service, you expressly understand and agree to this clarification regarding financial transactions with Vendors.

Where applicable, Wealth Web will provide Applicants and Clients with a list of available Vendors with whom it maintains an established working relationship or will otherwise identify the proposed Vendor through which the relevant services are intended to be facilitated. Where Wealth Web has disclosed or otherwise identified a proposed Vendor to an Applicant or Client and the Applicant or Client does not object to that Vendor before Wealth Web commences onboarding, coordination, document preparation, submission, due diligence, or other work with that Vendor, the Applicant or Client shall be deemed to have accepted and authorized Wealth Web to proceed with that Vendor. Any subsequent request to change Vendor shall be subject to the Client-Requested Change of Vendor provisions of these Terms.

Applicants and Clients acknowledge that Wealth Web’s role is limited to facilitating introductions, coordinating onboarding, and assisting with structural documentation where applicable, and that Wealth Web does not control the ultimate legal enforceability or effectiveness of any structure established through a Vendor.

For Applicants or Clients engaging Wealth Web for the purpose of bank account opening, it is expressly acknowledged and agreed that Wealth Web’s responsibility is strictly limited to assisting with the application process for a bank account at one of the Vendors with which Wealth Web maintains an established working relationship.

Wealth Web’s service in this respect includes submitting the application to a Vendor and assisting with the preparation and submission of the necessary documentation, utilizing the information provided by the Applicant or Client and the information held on file. Wealth Web does not, under any circumstances, guarantee or warrant that any Vendor will approve or open a bank account for the Applicant or Client. The decision to approve or reject a bank account application lies solely and exclusively with the Vendor.

Prior to commencing the bank account application process, Wealth Web will provide the Applicant or Client with a list of available Vendors with whom Wealth Web has an established working relationship. The Applicant or Client may then select their preferred Vendor from this list. Wealth Web will assist with the preparation and submission of the application to the selected Vendor.

Wealth Web is under no obligation to submit bank account applications to any Vendors not included on the list of approved Vendors with which it maintains an active working relationship.

The fees charged by Wealth Web for the facilitation of bank account opening are limited to Wealth Web’s own services in assisting with the application process. These fees do not include, and are entirely separate from, any fees, charges, or costs imposed by the Vendor in connection with the establishment, maintenance, or operation of the bank account. Applicants and Clients are solely responsible for paying any Vendor fees directly to the Vendor as required.

By engaging Wealth Web’s services for bank account opening, Applicants and Clients expressly acknowledge and agree that:

  1. Wealth Web’s role is limited to the facilitation and submission of the application to the selected Vendor, not the outcome of the Vendor’s decision-making process.
  2. Wealth Web shall not be held liable for any rejection, delay, or request for additional information made by a Vendor.
  3. Any fees paid to Wealth Web for bank account application services are collected solely for the facilitation of the application process and not as a guarantee of account approval.
  4. Applicants or Clients may be required to provide additional information, documents, or verification directly to the Vendor in accordance with that Vendor’s compliance and onboarding requirements.
  5. Any and all fees, costs, or charges imposed by a Vendor are the sole responsibility of the Applicant or Client and fall outside of Wealth Web’s service fee.

The Applicant or Client agrees that Wealth Web bears no liability or responsibility for the decision, compliance procedures, or actions of any Vendor. All bank account openings are subject to the Vendor’s independent due diligence, compliance, and risk assessment policies.

Wealth Web highly recommends that all Users, Applicants, and Clients seek independent advice (including but not limited to legal, taxation, investment, and accounting) regarding the services offered by Wealth Web. It is essential for Users, Applicants, and Clients to evaluate whether the services align with their individual needs and are in their best interest. Engaging with the Service should not be considered a substitute for obtaining personalized legal advice tailored to the User’s, Applicant’s, or Client’s specific circumstances.

While Wealth Web strives to provide accurate and reliable information, it does not constitute legal or other professional advice. This includes, but is not limited to, any information found on the Wealth Web website, received via email, or communicated through any other electronic means by Wealth Web staff. Users, Applicants, and Clients are encouraged to consult with qualified legal professionals to assess the applicability of the services to their unique situation.

Additionally, Users, Applicants, and Clients expressly acknowledge and agree that Wealth Web, including its staff, cannot be held liable for any financial loss incurred as a result of using the Service. By utilizing the Service, Users, Applicants, and Clients accept full responsibility for their decisions and actions, understanding that Wealth Web and its staff disclaim any and all liability for any direct, indirect, incidental, or consequential loss or damages that may arise.

No communication from Wealth Web or its staff, whether through the website, email, or other electronic communication, should be considered professional or legal advice. It is strongly advised that the Applicant or Client, prior to engaging any structured service or signing any documentation, exercise due diligence and carefully assess the risks associated with the services provided. Wealth Web and its staff shall not be held responsible for any adverse consequences arising from use of the Service.

It is the Applicant’s or Client’s sole responsibility to seek independent advice (including but not limited to legal, taxation, investment, and accounting) before signing any documents or agreements provided by Wealth Web. While Wealth Web staff may answer certain questions in relation to documents or agreements provided, any such answers or information do not constitute legal, financial, or other professional advice. Neither Wealth Web nor its staff can be held liable for any financial loss incurred as a result of documents or agreements signed by an Applicant or Client.

For the avoidance of doubt, Wealth Web acts solely as a service facilitator and coordinator in relation to the services offered through the Service. Wealth Web is not a law firm, fiduciary trustee, tax advisor, investment advisor, financial institution, or licensed professional advisory firm, and does not provide legal, tax, investment, accounting, fiduciary, or other regulated professional services.

Any documentation prepared, coordinated, or provided by Wealth Web, including but not limited to draft trust deeds, operating agreements, constitutions, structural templates, or related materials, is provided solely for administrative and coordination purposes in connection with the services requested. Such documentation should be independently reviewed by the Applicant’s or Client’s qualified legal, tax, and professional advisors prior to execution or implementation.

Users, Applicants, and Clients further acknowledge that the legal effectiveness, enforceability, and outcome of any trust, company, foundation, or other structure established through a Vendor are determined by the applicable laws, regulatory authorities, and courts of the relevant jurisdictions, and may depend on numerous factors outside Wealth Web’s control, including judicial interpretation, regulatory action, the timing and circumstances of asset transfers, and the conduct or financial circumstances of the Client. Wealth Web does not guarantee that any trust, company structure, foundation, or other legal or financial arrangement facilitated through the Service will successfully protect assets from creditors, litigation, regulatory action, taxation authorities, insolvency proceedings, court orders, or any other legal or financial claims.

Accordingly, any decision to establish or rely upon a structure facilitated through Wealth Web is made solely at the User’s, Applicant’s, or Client’s own discretion and risk, and Wealth Web shall bear no responsibility or liability for the legal or financial outcome of any such structure.

Wealth Web fees compensate for professional services rendered, including advisory time, document preparation, structural drafting, intellectual property development, and Vendor coordination. Fees are not contingent upon Vendor approval or final registration outcomes unless expressly stated in writing. Ongoing Client support is provided at Wealth Web’s discretion unless Wealth Web is contractually obliged to provide ongoing Client support following Successful Onboarding with a Vendor. A copy of Wealth Web’s fee schedule can be provided upon request or is available on our website. Where Wealth Web permits installment-based payment arrangements of its fees, the terms and conditions outlined in the Refund of Fees Policy shall apply.

For bank account opening services, Wealth Web’s fees cover only the facilitation of the application process and do not include any fees, charges, or costs imposed by a Vendor in connection with the establishment or maintenance of the bank account. Such Vendor fees are payable directly by the Applicant or Client, as applicable, to the Vendor.

Applicants and Clients acknowledge that Wealth Web’s fees relate solely to the services performed by Wealth Web and do not include any fees charged independently by a Vendor.

Clients should be aware that any renewal fees or ongoing costs associated with maintaining services provided by a Vendor will be charged directly by the Vendor. Wealth Web holds no liability for any further fees charged to the Client by a Vendor for services beyond the initial onboarding facilitated by Wealth Web.

It is the responsibility of the Client to review and understand the terms and conditions outlined by the respective Vendor regarding any ongoing costs, renewals, or additional charges associated with the services provided. Wealth Web strives to provide transparent information about its one-time fees, and Applicants and Clients are encouraged to contact our support team for clarification regarding Wealth Web’s fee structure.

By engaging with Wealth Web’s services, Applicants and Clients acknowledge and agree to the foregoing pricing structure and understand that any additional fees charged by Vendors are beyond the control and liability of Wealth Web.

Where Wealth Web has disclosed or otherwise identified a proposed Vendor to an Applicant or Client and the Applicant or Client does not object to that Vendor before Wealth Web commences onboarding, coordination, document preparation, submission, due diligence, or other work with that Vendor, the Applicant or Client shall be deemed to have accepted and authorized Wealth Web to proceed with that Vendor. Any subsequent request by the Applicant or Client to change to another Vendor shall constitute a change in the scope of the services originally requested and may result in additional fees, costs, expenses, charges, or disbursements in accordance with this section.

Where the original Vendor has approved or agreed to onboard the Applicant or Client, or Wealth Web has otherwise achieved Successful Onboarding with that Vendor, the Applicant’s or Client’s decision or refusal to proceed with that Vendor shall not constitute a failure by Wealth Web to provide the services or achieve Successful Onboarding and shall not give rise to any right to a refund, credit, reduction, set-off, or transfer of fees paid or payable in respect of the original services.

Any additional fees, costs, expenses, charges, or disbursements arising from or connected with an Applicant- or Client-requested change of Vendor shall be the sole responsibility of the Applicant or Client. This includes, without limitation:

  1. Any fees, costs, or amounts already paid, incurred, committed, or payable to the original Vendor which are non-refundable or cannot reasonably be recovered by Wealth Web.
  2. Any establishment, onboarding, registration, compliance, due diligence, administration, or other fees charged by a replacement Vendor.
  3. Any additional third-party fees, filing fees, government charges, professional fees, transfer costs, or other expenses arising from the change.
  4. Any additional fees charged by Wealth Web for repeating, amending, replacing, or undertaking additional onboarding, coordination, due diligence, documentation, structural drafting, submission, or other work as a consequence of the requested change.

Wealth Web may provide the Applicant or Client with details of any additional fees or costs applicable to the requested change and may require payment of those amounts in Cleared Funds before commencing any work with a replacement Vendor. Wealth Web shall have no obligation to transfer, repeat, recommence, amend, or continue any service with another Vendor until all applicable additional fees, costs, and outstanding amounts have been paid in Cleared Funds.

A request to change Vendor does not oblige Wealth Web to accept the requested replacement Vendor. Any replacement Vendor must be a Vendor with whom Wealth Web maintains an established working relationship and which Wealth Web considers appropriate for the relevant services.

Wealth Web does not guarantee that any replacement Vendor will accept, approve, or Successfully Onboard the Applicant or Client. Any replacement application shall remain subject to the replacement Vendor’s independent due diligence, compliance, risk assessment, pricing, acceptance criteria, and onboarding requirements.

Applicants and Clients acknowledge that Wealth Web facilitates and coordinates onboarding and other services with Vendors based upon information, documentation, instructions, and representations provided by the Applicant or Client.

Where an Applicant or Client contacts, communicates with, provides information or documentation to, gives instructions to, makes representations to, or otherwise engages directly with a Vendor at any stage of an application, onboarding process, Successful Onboarding, establishment of services, or ongoing engagement with that Vendor, the Applicant or Client does so at their own responsibility and risk.

Wealth Web shall not be responsible or liable for any decision, action, delay, rejection, suspension, termination, additional due diligence requirement, change in terms, refusal to proceed, withdrawal of approval, or other consequence arising directly or indirectly from:

  1. Any direct communication or contact between the Applicant or Client and a Vendor.
  2. Any information, documentation, explanation, representation, statement, instruction, or request provided directly by the Applicant or Client to a Vendor.
  3. Any inconsistency, discrepancy, omission, or conflict between information provided to Wealth Web and information subsequently provided directly to a Vendor.
  4. Any failure by the Applicant or Client to inform Wealth Web of material communications, information, documentation, instructions, or representations provided directly to or received directly from a Vendor.
  5. Any action taken or omitted by the Applicant or Client following direct communication with a Vendor.
  6. Any decision by a Vendor to decline, suspend, terminate, restrict, reconsider, withdraw approval for, or otherwise refuse to provide or continue any service as a consequence of any such communication, information, documentation, representation, instruction, request, action, or omission.

Where Wealth Web has commenced preparatory work, undertaken Vendor coordination, submitted an application, performed services, or achieved Successful Onboarding, no refund, credit, reduction, set-off, reimbursement, or transfer of fees shall be due where the relevant service cannot subsequently be completed or continued as a result of any circumstance described in this section.

Any additional work, fees, costs, expenses, charges, or disbursements arising from such circumstances, including any requirement to repeat or remediate an application, provide additional documentation, undertake additional due diligence, amend documentation, or engage another Vendor, shall be the sole responsibility of the Applicant or Client. Wealth Web may require payment of any such amounts in Cleared Funds before undertaking additional work.

Nothing in this section prevents an Applicant or Client from communicating directly with a Vendor where such communication is requested, required, or appropriate as part of the Vendor's normal onboarding or ongoing service process. The Applicant or Client nevertheless remains responsible for the accuracy, completeness, consistency, and consequences of any information, documentation, representations, or instructions provided directly to that Vendor.

Wealth Web shall be under no obligation to sign, execute, acknowledge, certify, approve, accept, provide any representation or warranty under, or become a party to any agreement, declaration, undertaking, certification, indemnity, authority, form, or other document presented or requested by an Applicant, Client, Vendor, or other third party unless Wealth Web expressly agrees to do so in writing.

Wealth Web may, in its sole discretion, decline to sign, execute, acknowledge, certify, approve, accept, or become a party to any such document, including where Wealth Web considers that the document may impose obligations, liabilities, representations, warranties, responsibilities, regulatory requirements, or other commitments upon Wealth Web which fall outside the scope of the services provided or facilitated by Wealth Web.

Any decision by Wealth Web not to sign, execute, acknowledge, certify, approve, accept, or become a party to such a document shall not constitute a failure, refusal, or inability by Wealth Web to provide or complete its services, shall not constitute a breach of these Terms, and shall not affect or invalidate any Successful Onboarding already achieved.

Where an application, Successful Onboarding, registration, establishment of services, transaction, or other arrangement cannot proceed or be completed because an Applicant, Client, Vendor, or other third party requires Wealth Web to sign or accept a document which Wealth Web has declined to sign or accept, such circumstances shall not give rise to any right to a refund, credit, reduction, set-off, reimbursement, transfer of fees, compensation, or other claim against Wealth Web.

Any alternative arrangements, additional work, documentation, Vendor changes, professional advice, fees, costs, expenses, charges, or disbursements required as a consequence of Wealth Web declining to sign or accept such a document shall be the sole responsibility of the Applicant or Client. Wealth Web may require payment of any applicable additional fees or amounts in Cleared Funds before undertaking any additional work.

The Applicant or Client shall not be entitled to withhold, reduce, set-off, counterclaim, deduct, or delay payment of any amount due to Wealth Web by reason of any dispute, claim, alleged deficiency, delay, Vendor decision, third-party action, or any other matter whatsoever. All payments due to Wealth Web shall be made in full, without deduction or withholding of any kind, except as required by law.

If the Applicant or Client is required by law to make any deduction or withholding from a payment, the amount payable shall be increased so that Wealth Web receives the full amount it would have received had no such deduction or withholding been required.

Upon Successful Onboarding with a Wealth Web Vendor, the Applicant will be invoiced for the services to be provided. The invoice will detail the agreed-upon fees for those services. For the avoidance of doubt, “Successful Onboarding” with a Vendor does not include final entity registrations or filings, which require full payment prior to completion.

Following the issuance of an invoice, Wealth Web may, at its sole discretion, permit the Applicant to commence services upon payment of a fifty percent (50%) deposit of the total invoiced amount. Upon receipt of such deposit, Wealth Web will begin preparatory and coordination work, including but not limited to:

  1. Drafting and preparing trust deeds, company constitutions, operating agreements, and related structural documentation.
  2. Liaising with Vendors in accordance with the Applicant’s requirements.
  3. Customizing documentation based on information provided by the Applicant.
  4. Releasing draft or review documentation to the Applicant in editable format for review and comment.

For the avoidance of doubt, the commencement of preparatory work upon receipt of a deposit constitutes partial performance of the services.

Upon receipt of full payment in Cleared Funds, the Applicant shall become a Client, and Wealth Web will promptly issue the Client with all relevant documentation pertaining to the services established for the Client at the Vendor. This documentation may include, but is not limited to, account details, service agreements, entity registration certificates, and other pertinent information essential to the Client’s engagement with the Vendor. Where applicable, Wealth Web will facilitate the introduction of the Client to their designated account manager at the Vendor.

It should be noted that time frames for completion of final entity registrations and the establishment of banking facilities may vary between Vendors. The timeframe and outcome of any bank account application are determined solely by the Vendor and may vary according to the Vendor’s internal due diligence and compliance processes. Wealth Web has no control over and accepts no responsibility for any Vendor decision regarding approval or rejection of a bank account application.

Certain proprietary documentation or intellectual property, including but not limited to trust deeds, operating agreements, constitutions, or related structural documents, may be prepared by Wealth Web as part of the services.

Draft or review versions of such documentation may be released to the Applicant upon receipt of a deposit for the purpose of review and approval. The release of such draft or editable documentation constitutes substantial performance of the services.

However, final executed versions, formally issued originals, certified copies, formal filings, entity registrations, or documentation intended for official submission to or execution with a Vendor will only be released, submitted, or completed after the invoice has been paid in full and the Applicant has become a Client.

For the avoidance of doubt, payment of a deposit does not entitle the Applicant to finalized, executed, filed, or registrable documents. Full payment in Cleared Funds is a strict condition precedent to final execution, submission, or completion of any registrable or formally binding documentation.

Any installment, deposit, or full payment shall only be deemed received and accepted once confirmed as Cleared Funds and irrevocably credited funds in Wealth Web’s designated bank account or approved payment channel. Wealth Web shall have no obligation to commence preparatory work, drafting, Vendor coordination, or any other services unless and until such Cleared Funds have been received. Confirmation issued by Wealth Web acknowledging receipt of Cleared Funds constitutes confirmation that the installment, deposit, or full payment has been accepted and applied toward the invoice. If any payment is subsequently reversed, disputed, charged back, recalled, or otherwise not successfully settled as Cleared Funds after services have commenced, Wealth Web reserves the right to immediately suspend services and recover any outstanding amounts due.

It is crucial for the Client to review the provided documentation thoroughly and contact their designated account manager for any necessary clarification or assistance.

If you have any questions or concerns about the delivery of services, invoicing, or Vendor introduction, please contact us.

Wealth Web is committed to providing transparent and fair fee practices. Fees charged by Wealth Web compensate for professional services rendered, including preparatory work, document drafting, intellectual property development, Vendor coordination, and onboarding facilitation. Our refund policy is designed to address specific scenarios where fees have been collected but Successful Onboarding cannot be achieved.

  1. Refund Eligibility: Eligibility for a refund applies strictly in accordance with this Refund of Fees Policy. Wealth Web will provide a refund only where the Applicant or Client invoice has been paid in full and Wealth Web, despite reasonable efforts, is unable to complete its portion of the onboarding process and achieve Successful Onboarding with an available Vendor for services (other than bank account opening), provided that the Applicant or Client has supplied all requested information and documentation in a timely manner, has complied with all Vendor due diligence requirements, and is not in breach of these Terms or this Refund of Fees Policy. Where Wealth Web has received a deposit or installment toward an invoice, Wealth Web shall only be required to provide a refund if no preparatory work has commenced, no proprietary or structural documentation (including but not limited to trust deeds, operating agreements, constitutions, or related intellectual property) has been drafted, customized, or prepared, no draft or editable documentation has been released to the Applicant or Client, and no coordination or submission work has been undertaken with any Vendor. For the avoidance of doubt, once preparatory work has commenced or proprietary documentation has been prepared or released in any form, no refund of any deposit or installment already paid shall be provided. In relation to bank account opening services, Wealth Web’s responsibility is strictly limited to facilitating the submission of the Applicant or Client’s bank account application to one of its Vendors, and once such application has been submitted, the service shall be deemed fully rendered by Wealth Web regardless of the Vendor’s ultimate decision to approve or reject the application; accordingly, no refund shall be due solely because a Vendor declines or fails to approve a bank account application, as such decisions are made solely at the Vendor’s discretion.
  2. Vendor Exhaustion and Alternative Vendor Attempts: The Applicant and Client acknowledge and agree that Wealth Web maintains working relationships with multiple Vendors and may, at its sole discretion, attempt to facilitate Successful Onboarding with more than one Vendor where a Vendor declines to proceed. Where an initial Vendor refuses, declines, or is unable to onboard the Applicant or Client, Wealth Web reserves the right to assess and pursue alternative Vendor options within its established network, including submitting or facilitating additional onboarding applications and requesting further documentation or clarification from the Applicant or Client where reasonably required. Wealth Web shall not be obligated to issue any refund unless and until it has made reasonable efforts to exhaust all available Vendor options within its established working relationships and has determined, acting reasonably and in good faith, that Successful Onboarding cannot be achieved. Nothing in this clause requires Wealth Web to submit applications to Vendors where Wealth Web reasonably determines that the Applicant or Client is unlikely to meet that Vendor’s compliance, due diligence, or risk assessment criteria. The Applicant or Client acknowledges that all Vendor decisions are independent and outside of Wealth Web’s control, and Wealth Web does not guarantee Successful Onboarding with any particular Vendor.
  3. Refund of Fees for Multiple Services: Where multiple services are included in a single invoice, each service shall be treated separately for the purpose of refunds. In the event Wealth Web is unable to Successfully Onboard the Applicant or Client with all services outlined and paid for in the invoice, Wealth Web's liability will be limited to the refund of fees solely for the services that were not Successfully Onboarded with one of our Vendors. The Successful Onboarding of any individual service shall not affect the refund eligibility of other services listed in the same invoice.
  4. Installment Payment Terms: Where Wealth Web permits a Applicant or Client to pay an invoice in installments rather than in a single full payment, including payment of an initial fifty percent (50%) deposit to commence services, each installment represents payment for services performed up to that stage and is deemed earned upon receipt. Upon receipt of any deposit or installment, Wealth Web may commence preparatory work in accordance with the Service Delivery and Invoicing Clause, and such preparatory work constitutes partial performance of the agreed services. If the Applicant or Client fails to pay the remaining balance of the invoice for any reason, including cancellation, delay, non-responsiveness, or inability to meet payment obligations, Wealth Web shall have no obligation to refund any installment or deposit previously paid. Partial or installment payments do not entitle the Applicant or Client to final executed documentation, entity registrations, formal filings, submission to or completion of processes requiring official execution with a Vendor, or delivery of finalized registration certificates or account details unless and until the invoice has been paid in full. Wealth Web will not proceed with final registrations, filings, or formal establishment processes until full payment has been received. Refund eligibility, if applicable, shall be determined in accordance with the Refund of Fees Policy and shall not apply to any installment or deposit that has been earned through the commencement of preparatory work.
  5. Non-Refundable Scenarios: Wealth Web will not provide refunds in the following scenarios:
    • If services have been canceled by the Applicant or Client after preparatory work has commenced.
    • If services have been canceled by the Client after Wealth Web has Successfully Onboarded the Client at the Vendor.
    • If the Applicant or Client elects, requests, or instructs Wealth Web not to proceed with a Vendor which the Applicant or Client has selected or expressly approved, or which has been disclosed or otherwise identified by Wealth Web and deemed accepted in accordance with the Client-Requested Change of Vendor provisions of these Terms, after Wealth Web has commenced work with that Vendor, including where the Applicant or Client requests that Wealth Web transfer, recommence, repeat, or continue the services with another Vendor.
    • If a Vendor declines, suspends, terminates, restricts, withdraws approval for, or refuses to provide or continue any service due directly or indirectly to any action, omission, conduct, communication, instruction, representation, information, or documentation of the Applicant or Client, whether provided to Wealth Web or directly to the Vendor and whether occurring before, during, or after onboarding or Successful Onboarding.
    • If an application, onboarding process, Successful Onboarding, registration, establishment of services, transaction, or other arrangement cannot proceed or be completed because Wealth Web declines to sign, execute, acknowledge, certify, approve, accept, or become a party to any document presented or required by an Applicant, Client, Vendor, or other third party, in accordance with the Third-Party Documents and Agreements provisions of these Terms.
    • If Wealth Web has not been successful in the completion of final entity registration/s and/or the establishment of banking facilities on behalf of the Applicant or Client with its Vendor due to the Applicant or Client's failure to provide requested due diligence documents or sign any required Vendor forms or agreements within a reasonable timeframe.
    • Any other reason not arising from Wealth Web’s willful negligence.
  6. Willful Negligence Exclusion: Refunds will not be provided in cases where the failure to onboard is a result of the Applicant or Client’s willful negligence, intentional misconduct, or violation of the terms and conditions outlined during the onboarding process.
  7. Deductions for Third-Party Charges and Costs Incurred: Any refund processed shall be net of any fees, charges, deductions, transfer costs, exchange fees, blockchain network fees, or other amounts imposed by any Payment Provider, and shall further be net of any and all fees, costs, charges, expenses, or disbursements already paid, incurred, or committed by Wealth Web as at the date of the refund request, including but not limited to any amounts paid or payable to any Vendor, professional advisor, or other third party in connection with the services, whether or not such amounts are recoverable by Wealth Web. Wealth Web shall not be responsible for reimbursing or covering any such charges, costs, or amounts, and the refund payable to the Applicant or Client shall be reduced accordingly.
  8. Conditions for Refund: To initiate a refund, Applicant or Clients must notify Wealth Web in writing of the unsuccessful onboarding within 30 days of the payment date of the invoice. Any refund request submitted after this 30-day period will not be accepted, and Wealth Web shall have no obligation whatsoever to process or consider refund requests made outside this timeframe. Eligible refunds will be processed promptly upon verification of the stated circumstances.

By engaging with the Service and paying fees, Applicant and Clients acknowledge and agree to the terms of this refund policy. Wealth Web reserves the right to amend or update this policy as necessary.

All payments for services facilitated by Wealth Web may be processed through third-party Payment Providers.

Applicants and Clients acknowledge and agree that Wealth Web has no control over the actions, compliance procedures, policies, settlement timelines, liquidity, solvency, risk assessments, regulatory obligations, or decisions of any Payment Provider.

Payment Providers may, at their sole discretion, hold, delay, suspend, reverse, freeze, restrict, seize, claw back, or otherwise interfere with the confirmation, settlement, transfer, usability, or release of funds for compliance, regulatory, anti-money laundering (AML), know-your-customer (KYC), sanctions screening, fraud prevention, risk management, internal policy, technical, operational, liquidity, insolvency, or other reasons.

Wealth Web shall not be liable for:

  1. Any temporary or permanent hold, freeze, restriction, seizure, or confiscation of funds by a Payment Provider.
  2. Any chargeback, reversal, clawback, dispute, or fraud investigation.
  3. Any sanctions-related block, regulatory restriction, or compliance action.
  4. Any blockchain congestion, network fork, confirmation delay, reorganisation event, or digital asset transfer restriction.
  5. Any exchange freeze, wallet freeze, or platform suspension.
  6. Any technical failure, operational error, liquidity shortfall, insolvency, or system failure affecting a Payment Provider.
  7. Any delay or failure in the settlement or release of funds for any reason outside Wealth Web’s direct control.

Funds shall only be deemed received by Wealth Web once they constitute Cleared Funds as defined in these Terms.

By making any payment for services, Applicants and Clients expressly acknowledge and accept that financial settlement systems, banking infrastructure, cryptocurrency networks, exchanges, and regulatory environments involve inherent commercial risk, and Wealth Web shall bear no liability for disruptions, delays, reversals, freezes, seizures, or settlement failures arising from such systems.

Wealth Web’s liability remains strictly limited to the services it directly provides and does not extend to the actions, omissions, or financial stability of any Payment Provider.

Wealth Web shall not be liable for any delay, interruption, suspension, or failure to perform any of its obligations under these Terms where such delay or failure results from events or circumstances beyond its reasonable control, including but not limited to:

  1. Acts of God.
  2. Government actions, sanctions, regulatory changes, or legislative amendments.
  3. Banking restrictions or financial system disruptions.
  4. Vendor policy changes or Vendor refusal to proceed.
  5. Payment Provider delays or compliance holds.
  6. Cyber incidents, technical failures, or system outages.
  7. Natural disasters, pandemics, war, civil unrest, or labour disputes.

Where a force majeure event occurs, Wealth Web’s obligations shall be suspended for the duration of the event, and Wealth Web shall not be liable for any resulting delay or inability to provide the Service or complete services for any Applicant or Client.

The Service and all original content, materials, features, functionality, documentation, structural templates, trust deeds, operating agreements, constitutional documents, draft instruments, processes, text, graphics, branding, website content, and related materials made available by Wealth Web (collectively, the “Intellectual Property”) are and shall remain the exclusive property of Wealth Web and its licensors unless expressly assigned in writing.

Nothing in these Terms transfers any ownership rights to any User, Applicant, or Client.

Where Wealth Web prepares documentation for an Applicant or Client as part of the services, including draft or editable versions released at any stage of engagement, such documentation remains the Intellectual Property of Wealth Web unless expressly agreed otherwise in writing. Any release of draft or editable documentation does not constitute a transfer or assignment of ownership.

Subject to full compliance with these Terms and receipt of full payment in Cleared Funds, Wealth Web grants the Client a limited, non-exclusive, non-transferable, non-sublicensable, and revocable licence to use documentation prepared by Wealth Web solely for the purpose of completing the specific services facilitated by Wealth Web. This licence is strictly conditional upon full compliance with these Terms and timely payment of all invoiced amounts. In the event of non-payment, payment reversal, or material breach of these Terms, the licence shall immediately terminate.

The Applicant or Client shall not:

  1. Use, submit, provide, or rely upon any documentation, draft instruments, structural templates, or other Intellectual Property prepared by Wealth Web to establish services directly with any Vendor introduced by Wealth Web without Wealth Web’s involvement.
  2. Use Wealth Web’s documentation or structural materials to obtain substantially similar services from another intermediary, broker, competitor, advisor, or third party.
  3. Provide Wealth Web’s documentation, templates, or work product to any third party for the purpose of replicating, implementing, or completing the structure or services prepared by Wealth Web outside of the engagement with Wealth Web.
  4. Copy, reproduce, adapt, modify, reverse engineer, distribute, republish, scrape, or otherwise exploit any part of Wealth Web’s website content, service descriptions, processes, documentation, or branding for commercial purposes or for the creation or support of a competing service.

Nothing in these Terms prevents a User, Applicant, or Client from independently obtaining similar services from another provider using independently created documentation. However, no User, Applicant, or Client may use or rely upon Wealth Web’s Intellectual Property to do so.

Any unauthorized use of Wealth Web’s Intellectual Property by a User, Applicant, or Client constitutes a material breach of these Terms. Wealth Web reserves the right to pursue all available legal and equitable remedies, including injunctive relief and damages.

The Service may contain links to third-party websites or services that are not owned or controlled by Wealth Web. Wealth Web has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any such third-party websites or services. You acknowledge and agree that Wealth Web shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance upon any content, goods, or services available on or through any such third-party websites or services.

You are strongly advised to review the terms and conditions and privacy policies of any third-party websites or services that you access.

Wealth Web may terminate or suspend your access to the Service, your account (where applicable), or any ongoing services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to access or use the Service shall immediately cease. Where termination relates to an Applicant or Client engagement, Wealth Web may also suspend or terminate any ongoing onboarding process or services, subject to the provisions of these Terms, including the Refund of Fees Policy where applicable.

If you wish to terminate your use of the Service, you may discontinue accessing the Service at any time. Termination of use does not affect any accrued rights, outstanding payment obligations, or continuing restrictions under these Terms.

All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, intellectual property protections, warranty disclaimers, indemnity obligations, limitations of liability, and payment obligations.

Your use of the Service and any services provided by Wealth Web is at your sole risk. The Service and all services facilitated by Wealth Web are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by applicable law, Wealth Web makes no representations or warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, availability, or course of performance.

Wealth Web does not warrant or guarantee any particular outcome in relation to Vendor decisions, Successful Onboarding, entity registrations, banking approvals, or any third-party determinations.

Users, Applicants, and Clients agree to indemnify, defend, and hold harmless Wealth Web, its directors, officers, employees, contractors, agents, and affiliates from and against any and all claims, demands, actions, proceedings, losses, damages, liabilities, penalties, fines, costs, and expenses (including reasonable legal fees on a solicitor-client basis) arising out of or in connection with:

  1. Any inaccurate, incomplete, false, or misleading information provided by the User, Applicant, or Client.
  2. Any breach of these Terms by the User, Applicant, or Client.
  3. Any misuse, unauthorized use, or unlawful exploitation of Wealth Web’s Intellectual Property.
  4. Any dispute, claim, investigation, or action brought by a Vendor, Payment Provider, regulator, court, creditor, taxation authority, or other third party arising from the conduct, instructions, or representations of the User, Applicant, or Client.
  5. Any regulatory, compliance, tax, reporting, or disclosure issue arising from information or instructions provided by the User, Applicant, or Client.
  6. Any claim, dispute, action, or proceeding arising from or relating to the establishment, operation, effectiveness, or legal treatment of any trust, company, foundation, or other structure facilitated through Wealth Web or any Vendor, including but not limited to claims relating to asset protection, creditor actions, insolvency proceedings, tax treatment, regulatory enforcement, or judicial decisions affecting such structure.
  7. Users, Applicants, and Clients acknowledge that any structure established through a Vendor may be challenged, disregarded, or otherwise affected by courts, regulators, taxation authorities, creditors, or other third parties depending on applicable law and the circumstances of the Client. Wealth Web shall bear no responsibility for such outcomes, and the User, Applicant, or Client agrees to indemnify Wealth Web against any claims arising from such matters.

This indemnity survives termination of these Terms and remains enforceable notwithstanding any limitation of liability contained herein.

The indemnity obligations contained in this clause are separate and independent from, and shall not be subject to, any limitation of liability set out in these Terms.

To the maximum extent permitted by applicable law, Wealth Web’s total aggregate liability arising out of or in connection with the Service, any services provided, or these Terms (whether in contract, tort including negligence, equity, statute, or otherwise) shall be strictly limited to the total fees actually received by Wealth Web in Cleared Funds from the Applicant or Client, if any, for the specific service giving rise to the claim.

Where no fees have been paid, Wealth Web shall have no liability whatsoever.

Under no circumstances shall Wealth Web be liable for any indirect, incidental, special, exemplary, punitive, or consequential loss or damages, including but not limited to loss of profits, loss of business opportunity, loss of goodwill, loss of anticipated savings, regulatory penalties, reputational harm, or third-party claims, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under New Zealand law.

These Terms, and any services provided by Wealth Web to any User, Applicant, or Client, shall be governed and construed in accordance with the laws of New Zealand, without regard to its conflict of law provisions.

Wealth Web’s failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. If any provision of these Terms is held by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

These Terms constitute the entire agreement between Wealth Web and any User, Applicant, or Client in relation to the Service and any services facilitated by Wealth Web, and supersede and replace all prior or contemporaneous agreements, communications, representations, or understandings relating to the same subject matter.

These Terms do not apply to individuals or entities acting under a separate written Affiliate Agreement with Wealth Web, except to the extent expressly incorporated by reference in such Affiliate Agreement.

Any dispute, controversy, or claim arising out of or in connection with these Terms, the Service, or any services provided by Wealth Web shall be subject to the exclusive jurisdiction of the courts of New Zealand.

Each User, Applicant, and Client irrevocably submits to the exclusive jurisdiction of the courts of New Zealand and waives any objection to venue, forum non conveniens, or jurisdiction.

Nothing in this clause prevents Wealth Web from seeking injunctive, interim, or equitable relief in any jurisdiction where such relief may be necessary to protect its Intellectual Property, confidential information, or other proprietary rights.

Wealth Web reserves the right, at its sole discretion, to modify, amend, or replace these Terms at any time. If a revision is material, Wealth Web will endeavor to provide at least 30 days’ notice prior to the revised Terms taking effect. What constitutes a material change shall be determined at Wealth Web’s sole discretion.

By continuing to access or use the Service, or by continuing any engagement or services with Wealth Web after the revised Terms become effective, you agree to be bound by the updated Terms.

If you do not agree to the revised Terms, you must immediately cease using the Service and, where applicable, discontinue any ongoing engagement with Wealth Web, subject to any accrued rights or outstanding obligations under these Terms.

If you have any questions about these Terms, please contact us.

  • By email: [email protected]
  • By visiting this page on our website: Contact Us
  • By mail: Suite 15074, 17B Farnham Street, Parnell, Auckland 1052, New Zealand
TERMS OF USE Effective Date: January 31, 2025